Terms and Conditions

These terms and conditions are appropriate to all offers, orders and agreements from Borderland UK located at 57 High Street Hawick, Scottish Borders, TD9 9BP.

By placing an order, you commit that you fully agree with the terms and conditions and Privacy Policy. Borderland UK maintains the right to change the terms and/or conditions when the duration has passed. It is not possible to deviate from these terms and conditions, unless this is explicitly agreed upon in a written statement and in which case the remaining specifications of these terms and conditions. 

The law of the UK is applicable on all offers, orders and agreements concerning Borderland UK.

Substitutions

Sometimes items may be discontinued or unavailable at short notice, if this occurs, we will contact you as soon as possible suggesting a suitable alternative. Should this not be acceptable an order cancellation will be possible with no fees or charges.

Prices

All prices mentioned on the website are in U.K. Pounds Sterling and include VAT where applicable. All prices mentioned on the website are under the reservation of typo and printing errors. Borderland UK will take no responsibility for typo and printing errors. E & OE

Title

Notwithstanding that credit may have been given for the payment of the price of goods the intending purchaser agrees that:

a) The goods shall remain the sole and absolute property of Borderland UK as both legal and equitable owner until such time as the intending purchaser shall have paid to Borderland UK the agreed price.

b) Borderland UK may at any time (for the purpose of recovery of its goods in the event of the intending purchaser entering into liquidation, becoming bankrupt, having a winding up order made against him, having a Receiver appointed in respect of his assets or for whatever reason), enter upon the premises where they are stored or where they are reasonably thought to be stored and may repossess the same.

Time

Any period or times stated for delivery to the buyer are estimates only and in any event Borderland UK accepts no responsibility for loss or damage of whatever nature resulting from reasonable delay.

Despatch & Delivery

In cases where goods are to be delivered by Borderland UK to the buyer or collected by the Buyer from Borderland UK within a period detailed in the contract and where the buyer cannot accept delivery or effect collection in the said period Borderland UK shall, if it's storage permits, store the goods and take all reasonable steps to prevent their deterioration until their actual delivery or collection and the buyer shall be liable to Borderland UK for the cost (including insurance) of its so doing. This provision shall be in addition to, not in substitution for, any other payment or damages for which the buyer may become liable in respect of his failure to take delivery or collection at the appropriate time. Borderland UK will replace free of charge goods damaged or lost in transit (excluding any transit from Borderland UK's Stores in respect of goods collected from there by the buyer) or make up an incomplete delivery provided the buyer gives Borderland UK written notification of such loss or incomplete delivery within 72 hours.

Cancellation

Borderland UK reserves the right to cancel any order if after acceptance the goods set aside for such order are destroyed or damaged beyond repair and cannot be replaced. No order may be cancelled by the intending purchaser without the written consent of Borderland UK.

Returns

Providing goods have not been worn, altered or used and are returned within 7 days of receipt in original packaging and with all tags intact, a replacement can be sent, or a refund issued. This is at the discretion of Borderland UK and buyer remains liable for any carriage costs incurred, with an exception for the return of faulty or damaged goods.

Indemnity

The intending purchaser will indemnify Borderland UK in so far as the law permits against any claim which arises from or in connection with the supply of goods whether such liability arises by reason of Borderland UK's negligence or their breach of contract or their breach of statutory duty or howsoever any such liability may arise.

Images and specifications

All images and (technical) specifications: e.g. data concerning weight, measurement, colour etc. as mentioned on Borderland UK website are approximates. They are indicative and shall not be consider reason for any compensation or cancellation of the agreement. We cannot accept responsibility for slight differences in colour or texture variations of materials. E & EO.

Privacy

Please see "Privacy and Personal data policies" for full details.

Intellectual and industrial property rights

The customer needs to respect all intellectual and industrial property rights that are applicable to all products delivered by Borderland UK.

Borderland UK cannot guarantee that the delivered items do not violate with any intellectual and/or industrial property right from third parties and accepts no responsibility of any kind, in case of a claim by third parties since an item sent by Borderland UK is in violation with any right from a third party.

Unavoidable accident

Borderland UK cannot be held responsible, when it cannot meet the agreement because of unavoidable accident.

Unavoidable accident translates as any unusual reason, as well as any circumstance, for which, it can't reasonably be held responsible. Delay by or poor behaviour from our suppliers, shipping problems, strikes, government rules, supply delay, negligence by suppliers, as well as from employees, employee sickness, defects in appliance or shipment tools count explicitly as unavoidable accident.

Borderland UK maintains, in the case of unavoidable accident, the right to postpone its obligations and is also privileged to cancel the agreement partially or fully, and to claim that the content of the agreement is to be changed in such a way that it is still possible to realize the goals. By no means is Borderland UK obliged to pay any fine or indemnification.

Communication

Borderland UK cannot, in any way, be held responsible for misunderstandings, imperfections, delays or any obscurity concerning orders and information because of using the internet or any other means of communication between the customer and Borderland UK, as well as Borderland UK and third parties, concerning the relation between the customer and Borderland UK.